The AI Revolution:
Pros and Cons for the
Social Work Profession

On Demand Recording

On Wednesday, October 8, 2025, we hosted a 90-minute interactive webinar on the rise of artificial intelligence and its use in the social work profession.

Artificial Intelligence has become increasingly prevalent over the past decade, and, as we often hear, it is not going anywhere. In fact, it will continue to grow across many areas that impact both our personal and professional lives.

In the social work professional setting, AI offers tools that enable us to gather information and resources in record time, thereby strengthening educational environments and advancing the future of diagnosis and treatment for complex mental and behavioral health conditions.

From an operations standpoint, AI streamlines tasks that rapidly fill the professional’s calendar, such as appointment scheduling, progress notes, billing, and reporting. Vendors offering AI solutions are on the rise, providing social workers with unparalleled, highly accurate services.

At Preferra, we aim to share our perspective on risk management in AI for social work practice. Our goal is to provide you with critical concepts to help you establish the safeguards needed to mitigate the potential risks artificial intelligence could pose to your career and work environment.

This 90-minute recording does not provide continuing education credits. You can register to view this workshop on demand. To register, click the button below.

If you don’t have an online profile with us, please create one to access registration, materials, and resources. (See the Sign Up button in this page’s “Getting Started” section.)

If you have any questions, concerns, or grievances about this webinar, email us at [email protected] or 240-608-5734. Email [email protected] for ADA accommodations.

Learning Objectives

After the webinar, participants will be able to:

  1. Develop a periodic monitoring method for state and federal laws and regulations related to artificial intelligence for social workers and mental health professionals.
  2. Create a vetting process for external technology vendors that provide artificial intelligence tools, and access associated risks through a scorecard.
  3. Establish a periodic protocol to ensure compliance with the NASW Code of Ethics when using artificial intelligence in your role as a social worker and within your practice.
Webinar Instructors
Tim Davis

Tim Davis

Richard Jones

Richard Jones

Dina Larsen

Dina Larsen

Joseph Monahan

Joseph Monahan

James Townsend

James Townsend

Getting Started

Please take the next step in your professional development by creating an account with our learning management system. Your secure account gives you:

  • Easy registration for educational events
  • Access to course materials and resources
  • On-demand viewing of recorded sessions
  • Digital CE certificates for qualified courses
  • Personal tracking of your learning progress

System Requirements

To make sure our learning management system runs well, please make sure your desktop computer, laptop, tablet, smartphone, or smart device has the following:

  • The most recent version of one of the web browsers listed below
  • Javascript enabled
  • PDF plugin
  • Graphic and audio output capability
  • Broadband internet connection with a minimum speed of 5Mbps (recommended)
  • TLS 1.2 supported by your web browser

Supported Devices:

Our learning management system is fully mobile responsive – so participants will be able to access courses from any phone, tablet, laptop, or desktop computer!

Supported Browsers:

Desktop: Chrome | Firefox | Safari | Microsoft Edge
Mobile: iOS Safari | Chrome | Samsung Internet

Note that we do not support Internet Explorer. You will see an error message if attempting to access on Internet Explorer.

Preferra Insurance Company RRG, provider # 2109, is approved as an ACE provider to offer continuing education in social work by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 09/30/2024-09/30/2025. Social workers completing this course receive 1.5 ethics continuing education credits.