Refining Your Social Work Skills for Successful Telehealth Services

Live Interactive Webinar

Date & Time: Saturday, July 12, 2025 at 11:00 AM – 12:30 PM EDT
Format: Interactive Synchronous Distance Preferra Learn LMS / Zoom
Continuing Education: 1.5 CE Ethic Hours
Target Audience: Social Workers
Many social workers have chosen telehealth as their preferred method for serving clients. Telehealth allows professionals to reach individuals with mobility issues, those living in rural or remote areas, or those with long commute times.

Professionals using telehealth have reported fewer no-show appointments and improved work-life balance.

However, providing services via telehealth requires social workers to understand and comply with state requirements, their Code of Ethics, the Standards for Technology in Social Work Practice, and HIPAA compliance.

This webinar will address those areas and share valuable risk management lessons learned over the past few years. Attendees will also review complex case studies illustrating the foundational elements needed for a healthy telehealth practice.

This 90-minute, live, interactive webinar will provide actionable information and guidance that you can implement immediately in your current practice setting.

Once you register, you will receive a confirmation email with detailed instructions on how to join the live webinar and, after the webinar, how to obtain your continuing education certificate.

On Friday, July 11, 2025 at noon EDT, you will have access to the webinar disclaimers, general information and materials. Immediately following the webinar, you can complete the evaluation and obtain your certificate- all in just a few minutes! This webinar will be recorded and made available at a later date. The recorded version of the webinar will not provide continuing education.

Only Attendees of this live webinar will receive CE credit!

New to Preferra Learn? Click “Sign up” to create your profile and gain access to registration, event materials, and additional resources.

If you have any questions, concerns, or grievances about this webinar, email us at [email protected] or 240-608-5734. Email [email protected] for ADA accommodations.

Webinar capacity: 3000 attendees. Registration closes July 11, 2025 at 9 pm EDT, or when maximum capacity is reached.

Course Interaction: This live webinar takes place on Preferra Learn’s Learning Management System / Zoom integrated, and is fully interactive. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussions.

Learning Objectives
  1. Apply and monitor the legal and ethical telehealth requirements for their state(s) of practice to deliver effective professional services, protect clients, and reduce career risk.
  2. Develop and implement (or review, if already in place) their telehealth protocol —incorporating guidelines and principles from the NASW, ASWB, CSWE, & CSWA Standards for Technology in Social Work Practice and the Code of Ethics.
  3. Design and implement a periodic evaluation process to comply with HIPAA requirements for telehealth services and proactively address potential breaches.
Course Completion & CE Information
Social workers must attend the entire webinar and complete a course evaluation to receive CE credit.

All states accept ACE providers except New York.

New York does not accept ASWB ACE provider or course/conference approval. Preferra is already in the process of applying for approval as a Continuing Education Provider for LMSWs and LCSWs in New York. We anticipate receiving approval early in the second half of 2025.

Even when a social work board accepts courses offering ASWB ACE credit, licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether any individual course may be accepted for credit.

For more information visit: https://www.aswb.org/licenses/ace-approved-continuing-education/states-and-provinces-that-accept-ace/

Webinar Instructors
Betsy Cauble

Betsy Cauble

Tim Davis

Tim Davis

Emily Donovan

Emily Donovan

Dina Larsen

Dina Larsen

Getting Started

Please take the next step in your professional development by creating an account with our learning management system. Your secure account gives you:

  • Easy registration for educational events
  • Access to course materials and resources
  • On-demand viewing of recorded sessions
  • Digital CE certificates for qualified courses
  • Personal tracking of your learning progress

System Requirements

To make sure our learning management system runs well, please make sure your desktop computer, laptop, tablet, smartphone, or smart device has the following:

  • The most recent version of one of the web browsers listed below
  • Javascript enabled
  • PDF plugin
  • Graphic and audio output capability
  • Broadband internet connection with a minimum speed of 5Mbps (recommended)
  • TLS 1.2 supported by your web browser

Supported Devices:

Our learning management system is fully mobile responsive – so participants will be able to access courses from any phone, tablet, laptop, or desktop computer!

Supported Browsers:

Desktop: Chrome | Firefox | Safari | Microsoft Edge
Mobile: iOS Safari | Chrome | Samsung Internet

Note that we do not support Internet Explorer. You will see an error message if attempting to access on Internet Explorer.

Preferra Insurance Company RRG, provider # 2109, is approved as an ACE provider to offer continuing education in social work by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 09/30/2024-09/30/2025. Social workers completing this course receive 1.5 ethics continuing education credits.